Privacy Policy

This Web Site (“Web Site”) is owned, published and maintained by Right Capital Ltd., (“RC”) and its subsidiaries and affiliates.


This Privacy Policy governs your use of the Apollo Collector Services website on which it is posted. Apollo Collector Services is owned and operated by Right Capital Ltd. By visiting this Web Site, and/or using the services offered on or through this Web Site (the “Services”), you agree to the terms of this Privacy Policy as they may be amended from time to time. As we update and expand our services, this Privacy Policy may change, so check back to this page from time to time. This Privacy Policy is incorporated into, and part of, the Apollo Collector Services Web Site Terms and Conditions of Use, which governs your use of this Web Site in general.

You may opt in or opt out of our sharing of your Personal Information with third parties for their marketing purposes by following the directions in the “Marketing Preferences” section below.


Your privacy is a serious matter to us. In order to make your visits to our Web Site and use of the services available through our Web Site as worthwhile as possible, we may ask you for Personal Information and we may collect certain information about you and your interaction with the Web Site from you and your computer each time you visit us. “Personal Information” includes, for example, your name; title; home and/or business address; email address; home and/or business telephone, wireless and/or fax number; demographic information; your location; art interests or preferences, art purchases, auction activity and bidding history, paddle numbers, bidding amounts, payment history; and/or other information that may identify you as an individual or allow online or offline contact with you as an individual. “Personal Information” includes “Personal Data” as that term is defined in Article 2 of the European Union Data Protection Directive. This Privacy Policy explains, in general, what Personal Information and other information is collected on our Web Site, how the information is used, and with whom we may share such information. Please take a few minutes to read our Privacy Policy so that you understand how Right Capital treats your information.

Marketing Preferences

You have the right to “opt in” and “opt out” of certain of our uses of your Personal Information and may change your preferences regarding such uses at any time. For example, at the time you are requested to provide Personal Information on this Web Site, you may have the opportunity to elect whether or not to:

(1) receive commercial correspondence from us (either on our behalf or on behalf of a third party), or

(2) have your Personal Information shared with other entities (outside of Right Capital) for their marketing purposes.

You may also opt-out of Right Capital promotional e-mails by clicking on the opt-out link within the email you receive, or of Right Capital postal mailings by following the directions in such mailings. Please be aware that it may take up to 10 business days for Right Capital to update your preferences. During that time you may continue to receive messages from us.

Please understand that if you opt-out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us. Also, a request to have us stop sharing your Personal Information with other entities for marketing purposes will only apply as of the date on which we receive your request, and we will not be responsible for any communications that you may receive from entities that received your Personal Information prior to such request. In these cases, please contact that entity directly.


Accessing and updating your personal information

You have the right to access the personal information held about you. To obtain a copy of the personal information we hold about you, please send an email to

There will be an administrative charge of £10 for providing a copy of this information.

User-Provided Information

We collect Personal Information from users of our Web Site, for example, through such users’ activities, completion of online forms on our Web Site. Such information is collected, for example, when users send enquiries on our Web Site, complete surveys, submit a comment or question to us using a “contact us”, fill in forms or similar feature on our Web Site, send us an e-mail, or in any other way submit Personal Information to us via our Web Site.

Web Site Usage Information


If you have permitted your computer to accept “cookies,” we may use “cookies” to keep, and sometimes track, information about you. Cookies are small data files that are sent to your browser or related software from a Web server and stored on your computer’s hard drive. Cookies track where you travel on our Web Site and what you look at. A cookie may enable us to relate your use of our Web Site to other information about you, including your Personal Information. All of these purposes serve to improve and personalize your experience on our Web Site.

Most Web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. Additionally, if you have a Flash player installed on your computer, your Flash player can be set to reject or delete Flash cookies. However, refusing a cookie may, in some cases, preclude you from using, or negatively impact the display or function of, the Web Site or certain areas or features of the Web Site.

Clear GIFs

We may use “clear GIFs” (aka “Web beacons” or “pixel tags”) or similar technologies, in the Web Site and/or in our communications with you, to enable us to evaluate Web Site Usage Information about visitors to the Web Site, target campaigns, upgrade visitor information, and know whether you have visited a Web page or received a message. A clear GIF is typically a one-pixel transparent image (although it can be a visible image as well), located on a Web page or in an email or other type of message, which is retrieved from a remote site on the Internet thus enabling verification of an individual’s viewing or receipt of a Web page or message. A clear GIF may enable us to relate your viewing or receipt of a Web page or message to other information about you, including your Personal Information.

IP Address and Click Data

Our server automatically collects data about your server’s Internet address when you visit us. This information, known as an Internet Protocol address, or IP address, is a number that is automatically assigned to your computer by your Internet service provider whenever you’re on the Internet. When you request pages from our Web Site, our servers may log your IP address and sometimes your domain name. Your IP address is used to help identify you and to gather demographic information about our customers as a whole. Our server may also record the referring page that linked you to us (e.g., another Web site or a search engine); the pages you visit on this Web Site; the Web site you visit after this Web Site; the ads you see and/or click on; other information about the type of Web browser, computer, platform, related software and settings you are using; any search terms you have entered on this Web Site or a referral site; and other Web usage activity and data logged by our Web servers. We use this information for internal system administration, to help diagnose problems with our server, to administer our Web Site, and to customize your user experience. Such information may also be used to gather demographic information, such as country of origin and Internet service provider. We may link this information with your Personal Information.

Any or all of these activities with regard to Web Site Usage Information may be performed on our behalf by our services providers including, for example, our analytics vendor(s) and our email management partner(s).

How is your Personal Information used?

We will use the Personal Information you provide to our Web Site to respond to your requests and to provide you with our product and service offerings. For example, we will respond to your requests and enquiries, and provide you with the services and features offered on or through our Web Site. We may match information collected from you through different means or at different times including both Personal Information and Web Site Usage Information, and use such information along with information obtained from other sources, including third parties. We also may compare your contact information to data in our worldwide databases in order to improve our Web Site and marketing. Also, advertisements and other content displayed to you on the Web Site may be customized to your interests and preferences, based on your Personal Information and Web Site Usage Information, including, for example, non-Personal Information, which we may obtain from you or from other sources.

In addition, we may use your Personal Information to send you notices about or invitations to upcoming events in the collecting area in which you’ve made a purchase (for example, in the form of emails, mailings and the like), and to otherwise correspond with you about products, services, companies and events (sponsored by us and others) that we think might interest you. In order to alert you to the widest possible number of items and events of interest to you from our sales and events worldwide, we may share this information among our affiliates.

We also may provide visitors to our Web Site an opportunity to receive offers from other entities (outside of Right Capital) who have services, products and offers that we think might be of interest to you.

We may analyze user behavior as a measure of interest in, and use of, our Web Site and emails, both on an individual basis and in the aggregate.

Do we share Personal Information and Web Site Usage Information with others?

Right Capital does not sell, lease or give your Personal Information to any other company, unless otherwise stated herein.

Call Center

Certain Personal Information is only available to certain Right Capital employees and to Right Capital third party call center and other service providers, as set forth below. The third party call center is required to keep all sensitive information about you and your use of our Web Site confidential. The call center is required to use your information solely in order to help you with registration or sign-in problems and other services.

Service Providers

We may use third-party partners to help operate our Web Site and deliver our products and services, and may, when necessary, share your information with our affiliates, service providers and other third parties that provide products or services for or through this Web Site or for our business purposes (such as Web site or database hosting companies, address list hosting companies, email service providers, analytics companies, distribution companies, fulfillment companies and other similar service providers that use such information on our behalf). These third-party partners are obligated to protect the security and confidentiality of your information.

Aggregate Statistics

We may disclose aggregate statistics regarding user behavior as a measure of interest in, and use of, our Web Site and emails to third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.

Legally Compelled Disclosures

We may disclose user information to government authorities or other third parties when we believe such disclosure is required by law. We may also disclose user information as necessary to enforce the Right Capital Web Site Terms and Conditions, in connection with investigations, or when we believe disclosure is necessarily incident to the provision of Right Capital services or to the protection of the rights, property or safety of Right Capital or others.

Business Transfer

Right Capital regards its databases of customer information (which will include your Personal Information) as a valuable asset. In the event that Right Capital’s assets are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, such databases containing Personal Information may be one of the transferred assets. In addition, such a transfer may mean that your Personal Information is transferred to countries outside the European Economic Area (“EEA”). In using the Services you consent to such transfer of your Personal Information.

Wireless Addresses

If the email address you provide to us is a wireless email address and you have elected to receive promotional messages from Right Capital, you agree to receive messages at such address from us, unless and until you have elected not to receive such messages by following the instructions in the Marketing Preferences section above. You understand that your wireless carrier’s standard rates apply to these messages and that you may change your mind at any time by following the instructions in the Marketing Preferences section above. You represent that you are the owner or authorised user of the wireless device on which messages will be received and that you are authorised to approve the applicable charges.


Right Capital will take reasonable steps to protect the security and integrity of all Personal Information provided to this Web Site, including making your Personal Information available to our employees and agents on a need-to-know basis. However, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers.

If you contact us by email or a “contact us” or similar feature on our Web Site, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit.

We will have no liability for disclosure of your information due to errors or unauthorised acts of third parties.

In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances and, to the extent we have your email address, we may notify you by email. You consent to our use of email as a means of such notification.


With identity theft a continuing problem, it has become increasingly common for unauthorised individuals to send email messages to consumers, purporting to represent a legitimate company such as a bank or online merchant, requesting that the consumer provide personal, often sensitive information. Sometimes, the domain name of the email address from which the email appears to have been sent, and the domain name of the Web Site requesting such information, appears to be the domain name of a legitimate, trusted company. In reality, such sensitive information is received by an unauthorised individual to be used for purposes of identity theft. This illegal activity has come to be known as “phishing.”

Right Capital will never request your password or social security number via email. If you receive an email or other correspondence requesting that you provide any sensitive information (including your Web Site password or credit card information) via email or to a Web site that does not seem to be affiliated with our Web Site, or that otherwise seems suspicious to you, please do not provide such information and report such request to us.

Consent to Worldwide Transfer and Processing of Personal Data

Right Capital is a global enterprise, with affiliates worldwide. When you give your Personal Information to Right Capital, it may be processed by Right Capital in all countries in which Right Capital has affiliates. Each of these countries has different privacy laws that afford varying levels of protection for your Personal Information. Regardless of the laws in place in these countries, Right Capital will treat the privacy of your information in accordance with this Privacy Policy. By providing your Personal Information to Right Capital, you consent to Right Capital transmission to, and processing of your information in, any jurisdiction, in accordance with this Privacy Policy.

Third Party “Linked-To” Web Sites

When you are on our Web Site you may have the opportunity to visit, or link to, other sites not operated by Right Capital, including other Web sites operated by other members of The Right Capital or by unaffiliated third parties.

Changes to this Privacy Policy

Right Capital reserves the right to change or update this Privacy Policy, or any other of our policies or practices, at any time, and will notify users of this Web Site by posting such changed or updated Privacy Policy on this page. Any changes or updates will be effective immediately upon posting to this Web Site. Under certain circumstances, we may also elect to notify you of changes or updates to our Privacy Policy by additional means, such as posting a notice on the front page of our Web Site or sending you an email.

If you have any questions or comments regarding our privacy practices or wish to verify or change the information in our files, you may contact us at or You may also send mail to us with any comments, questions or concerns at:

Right Capital Ltd.
2nd Floor
Berkeley Square House
Berkeley Square
London W1J 6BD